5 things to look for in an industrial filter manufacturer - Amazon Filters

08 Sep.,2025

 

5 things to look for in an industrial filter manufacturer - Amazon Filters

So, you’re on the hunt for an industrial filter manufacturer. Perhaps you’re no longer happy with the service your current supplier offers. Or you’re just looking to get better value elsewhere – faster turnaround, more competitive pricing, greater flexibility, improved capabilities, or more sustainable business practices.

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Whatever the reason, it’s crucial that you make the right choice. The smooth running of your operations and the quality of your output depend on it. But it’s a heavily saturated market, and there are a lot of factors to consider.

To make things easier, here’s a list of the five most important things you need to look out for when perusing the top filter suppliers and manufacturers.

5 things to look for in an industrial filter manufacturer

1. Exceptional service delivery

First and foremost, you need an industrial filter manufacturer that can deliver the kind of leading service their competitors can’t.

In practice, this means:

  • Speed – Fast turnaround times are a must. Some manufacturers move slowly if the product you need isn’t in stock.
  • Value – The manufacturer should always have your bottom line in mind.
  • Quality – Products should be built using cutting-edge technology.

When choosing a filtration partner, consider:

  • How quickly can they provide quotes, process orders, and ship products?
  • Do they provide value by optimising your entire process? Or by simply selling a cheaper filter?
  • Do they iterate and improve on their products in an ongoing, agile manner? Or does innovation only happen by committee?

Speed, value, and quality are the cornerstones of exceptional service. Ensure your manufacturer can deliver on all of them.

2. Years of experience

Finding a filter manufacturer that promises fantastic service is easy. But do they have the years of experience and track record to prove they can really deliver it?

When choosing a partner, find out how long they’ve been in business. Look for key case studies that demonstrate the results they’ve delivered. Ideally, you want a partner with several decades’ worth of experience under their belt.

Over this time, filter manufacturers build up knowledge of the challenges your industry faces. They also develop and evolve their products to best-in-class standards. And they can pass that expertise and innovation on to you. So, look for a manufacturer that has the experience to deliver you the best service possible.

3. Bespoke filter solutions

Sometimes, a generic filter solution will do the job. But for large, complex, or unusual projects, it may be far from ideal.

This means a filter manufacturer that just offers generic solutions isn’t good enough. You need a supplier that can create bespoke systems and custom processes built to your exact specifications, in real-time, if needed.

The operative word here is partnership. A truly great filter manufacturer will work with you closely to understand the details of your challenges. Then they’ll use this knowledge to offer an optimal solution that’s customised to your requirements.

4. Business-wide technical expertise

Here’s the issue with some filter manufacturers: if it’s not a generic, off-the-shelf product, internal staff often don’t have the expertise readily available to overcome filtration challenges.

Your partner needs to know filtration technology, inside out. And not just a few senior technicians locked behind layers of hierarchy. The whole team should have a good knowledge of the offerings, with the right expertise readily available when you need it.

A manufacturer with business-wide filtration expertise can solve your challenges much faster and more easily. Someone in sales, for instance, might recognise that one solution isn’t quite right for your requirements, and know how to find an alternative.

5. First-class support

Finally, you should expect a fast and helpful response to any query you have with excellent customer support.

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When choosing your filter manufacturer, ask:

  • How quickly and easily can you speak to a member of their team? 
  • How quickly will they acknowledge a query?
  • How many people will you have to go through to get the support you need?

Be wary of manufacturers with heavily siloed teams. You can end up spending a lot of time talking to dozens of people just to get the answer to one question. The best manufacturers will work in an agile, collaborative environment to ensure the right person to help is only a quick transfer away.

Choose a filter manufacturer that ticks all 5 boxes

With so many options on the market, we wouldn’t blame you for feeling overwhelmed. But ultimately, you’re looking for an industrial filter manufacturer that offers five key things:

  1. A fast, flexible service that delivers high-quality filtration solutions
  2. Decades of experience and a proven track record of success
  3. The ability to create bespoke solutions that solve your problems
  4. In-depth expertise on filtration technology across the business
  5. First-class customer support that’s on hand to help whenever you need it

Amazon Filters ticks all five boxes.

We’re one of Europe’s leading filter manufacturers. For over 35 years, we’ve been designing, manufacturing, and installing innovative filter solutions that help multiple industries improve their filtration process. 

Frequently Asked Questions - Sterlitech

The pores of microporous membrane filters act as small capillaries.  When hydrophilic membranes come into contact with water, capillary action associated with surface tension forces causes the water to spontaneously enter and fill the pores.  In this manner, the membranes are easily wetted and allow the bulk flow of water through the pores.  Once wetted, hydrophilic membranes will not allow the bulk flow of air or other gasses, unless they are applied at pressures greater than the membrane’s bubble point.

Hydrophilic membrane filters are typically used with water and aqueous solutions.  They can also be used with compatible non-aqueous fluids.  Hydrophilic membrane filters are typically not used for air, gas or vent filtration since the filters would block flow if inadvertently wetted, by condensation for example.

When hydrophobic membranes come into contact with water, surface tension forces act to repel the water from the pores.  Water will not enter the pores and the membranes will act as a barrier to water flow, unless the water is applied at pressures greater than the membrane’s water entry pressure.  Low surface tension fluids, such as alcohols, can spontaneously enter and fill the pores of hydrophobic membranes.  Once all the air in the pores is displaced, there are no longer any surface tension forces and water can easily enter the pores, displace the low surface tension fluid, and pass through the membrane.  The membrane will then allow bulk flow of water for as long as the pore remain water filled.  If the membrane is allowed to dry (i.e. air enters the pores), then it must be pre-wet with a low surface tension fluid again prior to use with water.

Hydrophobic membrane filters are typically used with compatible non-aqueous fluids.  They are also commonly used as air, gas, or vent filters.  Hydrophobic membrane filters are sometimes used with water or aqueous solutions; and, in these applications, they must first be prewet with a low surface tension, water miscible fluid prior to use.

Nominal pore size ratings are provided as a general indication of filter retention.  It is understood that some quantity of particles greater than, and equal to, the nominal pore size ratings will pass through the filters into the filtrate.  Some manufactures may associate nominal pore size ratings with percentage filtration efficiencies. Nominal pore size ratings vary from manufacturer to manufacturer and, consequently, are not necessarily equivalent. Filters from different manufactures with similar nominal pore size ratings may not actually exhibit similar retention characteristics.

Absolute pore size ratings are typically based on retention studies performed using challenge suspensions of standard microorganism cultures or particles of known size. Absolute pore size ratings represent the size of the smallest microorganisms or particles completely retained during these studies. Absolute pore size ratings are almost always correlated to bubble point specifications that are used for quality control during membrane manufacturing. For the most part, absolute pore size ratings, especially those based on microbial retention, are comparable from manufacturer to manufacturer. There is more uncertainty for absolute pore size ratings based on particle retention studies, especially for pore size ratings <0.2µm, since there are no standard methods for these studies.

Regardless of pore size ratings, it is important to understand that application conditions do influence particle retention. Even filters with absolute pore size ratings can be operated in conditions that will allow unexpectedly sized particles to pass.

Cellulose acetate (CA) membrane filters are one of the lowest protein binding filters available. They will generally have greater throughput with proteinaceous solutions when compared to other membrane filters. CA membrane filters are ideal for filtration of protein and enzyme solutions, tissue culture media and serums, biological fluids, and similar applications where maximum recovery of protein is critical.

CA membranes are manufactured with an integral nonwoven polyester support layer resulting in a dimensionally stable strong membrane that is easier to handle and resistant to curling. The filters have superior resistance to tearing and can withstand steam sterilization up to 135°C. They are suitable for use at elevated temperatures.

CA membranes are hydrophilic and readily wet in water and aqueous solutions. They have good chemical resistance and can be used with low molecular weight alcohols. 

Q. Will Sterlitech Track Etch filter membranes keep liquid behind the filter and let gases pass through?

A. PVP-Free Polycarbonate membranes have a water contact angle of approximately 90° and will not spontaneously wet out with liquids that have a surface tension equivalent to or greater than water (1 dyne). Due to the low water contact angle, polycarbonate membranes do not make effective vent filters. Low differential pressures will allow liquid water to break through the pores. We recommend membranes with a higher water entry pressure such as Hydrophobic PTFE, Hydrophobic Polyethylene, and Oleophobic Polyester for venting applications. Effective vent filters will allow permeation of gasses, while blocking liquid from entering the pores. Water vapor and other gases will pass through a hydrophobic vent membrane.

The polyethersulfone (PES) membrane filters have asymmetrical pore structure.  The pore structure varies within the thickness of the membrane such that the largest openings occur on one side and the smallest openings occur on the opposite side.  When viewing the membrane with reflected light at low incidence angles, each side has a somewhat different visual appearance.  The side with the largest pores will appear more dull or matte than the side with the smallest pores.  With a little bit of experience, most users can easily identify the sides.   For optimal throughput, the PES membrane filters should be oriented so that side with the largest pores (the duller side) is facing upstream.  For applications involving microscopic analyses of captured particles or microbes, the user may choose to orient the filter so that the side with the smallest pores (the shinier side) is facing upstream.  This orientation may reduce throughput but it improves the likelihood of capturing particles of interest on the surface of the membrane instead of within the pore structure.  

The polyethersulfone (PES) membrane filters have asymmetrical pore structure. The pore structure varies within the thickness of the membrane such that the largest openings occur on one side and the smallest openings occur on the opposite side. When viewing the membrane with reflected light at low incidence angles, each side has a somewhat different visual appearance. The side with the largest pores will appear more dull or matte than the side with the smallest pores. With a little bit of experience, most users can easily identify the sides. For optimal throughput, the PES membrane filters should be oriented so that side with the largest pores (the duller side) is facing upstream. For applications involving microscopic analyses of captured particles or microbes, the user may choose to orient the filter so that the side with the smallest pores (the shinier side) is facing upstream. This orientation may reduce throughput but it improves the likelihood of capturing particles of interest on the surface of the membrane instead of within the pore structure.

The polyethersulfone (PES) membranes used in the Sterlitech membrane filters have asymmetric pore structure.  The pore structure varies within the thickness of the membrane such that the largest openings occur on one side and the smallest openings occur on the opposite side.  When viewing the membrane with reflected light at low incidence angles, each side has a somewhat different visual appearance.  The side with the largest pores will appear more dull (or matte) than the side with the smallest pores (which will appear shinier).  With a little bit of experience, most users can easily identify the sides.  The membranes can be used with either surface oriented upstream without affecting retention.  However, orienting the dull side upstream increases total throughputwhile orienting the shiny side upstream allows for better analyses of the retained particles.

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